My Orders
Products
Shipping & Delivery
Placing Your Order
Payment FAQs
Returns, Refund, Cancellation, Exchanges
Promotion
Security & Privacy
About FeelTimes
When should I order my dress?
Our dresses are made to order.
Estimated Receiving Time = Tailoring Time + Shipping Time
It takes anywhere from 3 to 4 weeks to ship wedding dresses or 2 - 4 weeks for other dresses after order. Tailoring times do not include ship time. Shipping can take 3-12 business days subject to the shipping method.
You can find the ordering timeline at the tailoring time drop list for each product.There are also plenty of options that ship immediately!
We suggest customers order at least 1 - 2 month earlier and customers will have plenty of time to alter the dresses just in case.
We will also be adding dresses to our "Ships in 24hrs" section to help alleviate the high demand, but keep in mind that availability is limited and there is no guarantee that we will have the exact style, size, or color you need. If you cannot find an item in the "Ships in 24hrs" section, it means we do not have one at this time.
Products
1. What is the best way to choose my size?
2. Can I change the design of the dress?
3. Will my item be exactly the same color as what is shown on your website?
4. How can I make sure all of dresses are the same color?
My Orders
1. When should I order my dress?
2. How can I track my order status
3. I ordered a standard sized dress, not a custom size, why is it taking so long?
4. Main Order Statuses
Payment
1. What methods of payment do you accept?
2. My payment won't go through!
3. Is it safe to order from you?
Shipping & Delivery
1. How much is shipping costs?
2. Do I need to pay sales tax or custom duties?
3. What countries or regions do you ship to?
4. Can I change my shipping address?
Returns, Refund, Cancellation, Exchanges
1. What is your return policy?
2. How to start the return process
3. Can I buy-many-keep-one for selection?
4. How can I cancell my order?
5. what is your exchange policy?
Promotion
1. What coupons or promotions are you running?
About FeelTimes
1. Do you have a store?
2. Where are you come from?